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Director of Operations

Date posted: July 3, 2024
Closing date: July 31, 2024

Job Details: Full time at 30 hours/week, 4 day work week, member of BC Union Workers Union
Duration: Eight month temporary leave coverage contract with possibility for position to become permanent
Compensation: $46.22/hour plus extended benefits benefits (including Paramedical coverage) and RRSP contributions as set out in a collective agreement 

Start Date: September 2, 2024
Expected End Date: March 21, 2025 with possibility of extension

Location: Vancouver, B.C., unceded Coast Salish Territory (mix of remote and in-person work)

Position overview

The BC Health Coalition is looking for an experienced Director of Operations to help lead a vibrant and effective coalition of over 800,000 members working to strengthen public health care in B.C. The Director of Operations is responsible for administering the organization, organizational leadership and staff development, facilitating the work of coalition member bodies, and fundraising/donor development. 

If you love working in a campaign environment, have a talent for building relationships with people and organizations, and a passion for helping people to take action for a better health care future, this position could be for you.

We welcome and value the contributions individuals who identify as members of equity seeking communities bring to our organization, and encourage Indigenous people, people of colour, women, people identifying as LGBTQ2SI, members of visible minorities, immigrants, and people with disabilities to apply. We recognize that this list is neither exhaustive nor representative of the intersectionality present within each individual. Please indicate in your cover letter if you would like to be considered for employment equity.

Some great things about working at BCHC

  • Direct involvement in meaningful work that makes a concrete difference in people’s lives
  • Challenging and rewarding role in a flexible work environment
  • Coalition structure provides opportunities to work closely with a wide range of experts in multiple disciplines and areas of issue expertise
  • Opportunities for professional development
  • Work in collaboration with a small, motivated and friendly staff team
  • Ability to work from home and remotely or in the Vancouver office
  • 4 day work week 
  • 3 weeks vacation plus statutory holidays and office closure between Christmas and New Year

The Director of Operations is primarily responsible for

  • Administering the organization on a day-to-day basis
    • Monitor the budget with respect to revenue and expenditures and report monthly to the Finance Committee, Steering Committee, and BCHC staff
    • Managing support for campaigns including contracting project work, managing accounts and paying bills
    • Maintain financial accounts and banking activities, including working with the book-keeper on maintaining the general ledger of accounts and other records of operations as required
    • Develop recommendations as needed regarding administrative. operational or budget issues in consultation with other BCHC staff and committees, and provide them to the appropriate committee(s) on a timely basis
    • Answer and originate phone, written and email correspondence, as required
    • Oversee operations and management of BCHC communications and IT infrastructure with the support of other staff
    • Manage and maintain BCHC IT infrastructure including website, online campaign platforms, and donation tracking platforms
  • Fundraising
    • Develop fundraising and donor development strategies
    • Coordinate member fundraising campaigns, and work together with other staff on digital and legal defense fund fundraising activities
    • Initiate and manage fundraising and outreach initiatives such as direct mail, online and other forms of fundraising
  • Staff/Organization Coordination
    • Foster a strong work culture by coordinating organizational systems that allow a non-hierarchical staff to meet and collaborate effectively
    • Develop organizational work planning/prioritization processes and workflows with other staff
    • Maintain organizational health by coordinating the development and implementation of organizational policies and processes
    • Oversee the administration and implementation of personnel policies & processes including hiring, training, mentorship, and onboarding
    • Support the Steering Committee and Administrative Committee in fulfilling their responsibilities as Employer
  • Facilitate the work of the Coalition's members
    • Provide administrative, scheduling, and other support to Steering Committee such as recording minutes, circulating materials, and other duties as needed
    • Coordinate, participate and attend Coalition meetings including working group meetings as needed
    • Record minutes of meetings, and circulate materials to Steering Committee and other Committees as needed
    • Work with other BCHC staff to respond to ongoing and emerging health care issues around B.C. using news releases, letters to the editor, online campaigns and other tactics as needed.
    • Attend and represent the Coalition at community meetings and other Coalition functions
  • General
    • Work together with other staff to share general office tasks (including coordinating work schedules and plans)
    • Support Steering Committee, working group members and other staff on campaigns and as otherwise required
    • Design communication materials such as fact sheets, media releases, posters, flyers to support the campaigns of the Coalition as needed
    • Support organizational communications including the newsletter and fundraising emails


  • Experience in organizational accounting and records maintenance
  • Experience with fundraising and donor development
  • Experience in staff/organizational coordination or management
  • Experience with collaborative project management
  • Experience in either grassroots community organizing, working with the trade union movement, health care, or non-profit leadership
  • Experience with campaigns and the use of effective social media
  • Excellent written communication skills, with demonstrated ability to understand and write for different audiences and formats
  • Knowledge of public health care issues
  • Ability to deal with leadership and representatives of Coalition member organizations
  • Ability to work collaboratively and effectively in a non-hierarchical, consensus-based team environment

The BC Health Coalition ( is a provincial network of organizations and individuals that champion the protection and expansion of Canada’s universal public health care system. Founded in 1994 as a consensus-based non-partisan organization, we work to build diverse support and engagement in our campaigns through outreach, education and action.

The BC Health Coalition is a unionized work environment. Staff are members of the BC Union Workers’ Union, and are covered by a collective agreement. Staff report to the coalition Steering Committee.

To apply

If you’re interested in this position and meet the requirements please email us your resume and a one-page cover letter. Please send this email with the subject line "Director of Operations - YOUR FULL NAME" to [email protected].

When submitting your application please combine into one document and name it with your first and last name in the title, such as: "Ann_Li_Application.pdf"

The BC Health Coalition thanks all applicants for their interest; only those selected for an interview will be contacted.